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Maaco's Frequently Asked Questions

Maaco has been helping people transform the car they drive, back into the car they love, for over 40 years. We've been asked a few questions along the way. A few of our more frequent questions are below.

Service faq's

Service faq's
Q: Will you sand my vehicle before painting it?A: Absolutely! We sand every surface that will receive paint. Sanding allows for a mechanical bond between the old surface and the new. Without proper sanding, paint will be much more likely to peel. Based on the individual needs of your vehicle, we also machine sand problem areas according to the package purchased.
Q: What is the difference between single stage and base coat - clear coat?A: Base coat clear coat finishes are what car manufacturers’ use when building new vehicles since 1985. Base coat - clear coat is also known as a two-stage finish. The first stage of the finish is the color you choose. Once that has dried, clear coat is applied over the base coat. The clear coat is what provides the gloss and protective layer that contribute to the longevity of the paint job. Base coat - clear coat finishes are the most durable and maintenance free of all finishes and the best option for color match. They are also the most expensive. Single stage finishes uses a technology that allows the color and protective resin to be applied in one single step and because of this can be more difficult to color match.
Q: What is a sealer?A: Contrary to popular belief, sealer is actually sprayed on before the paint is applied. The purpose is to create a uniform surface for your new paint to adhere to. It provides a slicker, more uniform looking paint job, especially for color changes and vehicles that have had bodywork performed.
Q: How long will the paint last?A: How long your paint will last is totally subjective to the way in which you care for your vehicle, the conditions in which it is driven and stored, environmental factors and more. All of our paint jobs are guaranteed for varying lengths of time. However, you can significantly increase the life of your paint job by keeping it washed and waxed.

Estimate faq's

Estimate faq's
Q: Why won't the shop give me an estimate over the phone or from an email with a picture?A: Without seeing the car in person, it's nearly impossible to provide an accurate quote. It is very common for vehicles to require additional prep to ensure the smoothest finish possible. This could include peeling, delaminating or cracks in your old finish, which are difficult to spot in pictures.
Q: Do I have to make an appointment for an estimate?A: Appointments are not necessary, but we do schedule appointments for your convenience. Select your preferred center and complete our appointment scheduler online or call the center.
Q: Do I have to pay for an estimate?A: Estimates are 100% free of charge and obligation.
Q: Question:Will the price I pay be the same as the estimate? No surprises?A: Answer:Yes. The price you pay could be higher than your initial estimate if hidden damage is discovered during the repair and/or refinishing process or if the cost of parts increases. This is extremely uncommon; however, when it does occur, we will always call to discuss your options and offer you the opportunity to come in and see the repair area first hand and discuss costs.

Pricing faq's

Pricing faq's
Q: What is the typical cost to paint a vehicle?A: There actually is not a typical cost because there are so many different factors to take into consideration in the paint process. It depends on the repairs needed and the type of paint service you are looking for. For example, a dealership will only work on the vehicle with the goal of restoring it back to the OEM standard. That can be very costly and often takes much longer to be completed. At Maaco we provide a large variety of service options and will walk you through them to help find the best repair for your vehicles needs. Our services also include budget and schedule friendly options.
Q: How much would it cost to get my car repainted at Maaco?A: There are multiple factors to take into consideration when determining pricing, including but not limited to, condition of the vehicle, size, original paint type, new paint type selected, how much of the car is being painted, what other services/repairs are selected, if painting the jambs is selected and more. The great thing with Maaco is we offer our Best Price Guarantee to ensure you are getting quality repairs at the best price around.
Q: Is it cheaper to get a car painted or wrapped?A: There are many factors to take into consideration when looking into painting your vehicle or having it wrapped. For paint, it depends on the paint package selected and if any additional repairs are requested as well. For wrapping a vehicle, it depends on who you can find to do a wrap and the type of wrap selected. It is worth mentioning that wraps can sometimes hinder the resale value of the vehicle and can be costly to remove the wrap. You can book an appointment with one of our Maaco expert to do a thorough walkthrough of your vehicle and provide the best recommendations for you.
Q: How do you paint cars so inexpensively?A: Maaco has developed the easiest, most affordable and reliable paint process in the world. Our more than 40 years of experience makes our approach to overall auto painting the best way to turn the car you drive back into the car you love. We also have the advantage of volume. Our more than 475 locations nationwide and long-term relationships with vendors allows us to buy materials at deeply discounted prices. In turn, we pass that savings on to you.
Q: Why does it cost so much to repair a small ding?A: We get asked this question more than almost any other question! Repairing a dent or ding is a very involved process. There is a minimum amount of time it takes to repair one dent. Picture this: a body repair technician must first grind all of the paint off of the area to be repaired, then he must prepare the filler compound, apply it uniformly, then wait for it to dry. It's then sanded and either glazed or a second coat is applied, at which point you have a second round of drying. We sand it again, mix a 2k primer, apply the primer and paint. Only then is the job finished!
If you are concerned about cost, be sure to ask your center about paintless dent repair.
Q: What if I don't want to pay for the extra prep to take out the scratches and dents, won't my car still look better with new paint?A: You may choose to simply have your vehicle painted without addressing issues like peeling, cracking and old bodywork. Keep in mind that in order to receive the smoothest possible finish and highest possible gloss, these issues will need to be addressed. If the conditions are bad enough, it can and will affect the gloss and overall appearance of the newly painted surfaces. While you will receive a warranty if you choose to paint over dings and dents, that is not the case if you decline to repair conditions that your estimator has advised you to repair.
Q: How much does it cost to change the color of my car?A: If you simply want to change the color of the exterior, there is a charge in addition of your paint package to do so. Although it is not necessary, you can have your doorjambs, under the hood and trunk painted for an additional charge.

General faq's

General faq's
Q: Is repainting a car worth it?A: This can only be answered by the customer. It can certainly make the car look better and in most cases help resale value (depending on previous paint condition). We offer various services to fit all of the vehicle needs you are interested in to make your vehicle looks it’s best, however, it is ultimately up to the customer and how they feel once the work is completed. That said we could lean on how many millions of happy customers have their cars painted every year!
Q: Does painting a car decrease value?A: Painting your vehicle should not decrease the value, however the color selected can have an impact as well as other selected or declined services. The way the vehicle is maintained after it has been painted will also factor into the value of the vehicle.
Q: Can you paint over existing auto paint?A: At Maaco we pride ourselves on our quality work therefore we do not put paint on paint without the proper preparation being done first. In most cases, removing all of the previous paint is usually not necessary but we will be able to provide the proper plan for your vehicle when we are building your estimate.
Q: How do I prepare my car for Maaco paint job?A: We do our best to make the process as easy as possible for you so there is no prep needed on the customer’s part. Once you have received your official in-shop estimate and you have scheduled a time with the shop to get your repairs done, all you need to do is be ready to leave your vehicle and the keys at that scheduled time.
Q: How long do Maaco paint jobs last?A: The longevity of a paint repair varies by the paint package and services that were selected. The care of the vehicle after the services are completed will play a large factor in the longevity as well.
Q: What colors does Maaco offer?A: Maaco has an endless array of color options for your vehicle. We have a vast variety of color choices and paint options to choose from.
Q: How long does a Maaco paint job take?A: Vehicle paint jobs can usually take 3-5 days but additional services selected, prep work that is needed and current work load at the location play a part in the turnaround time. When you are ready to schedule your repair, your Maaco shop will be able to provide more detailed timing for you.
Q: Will my car look like new after a Maaco paint job?A: Most likely not! It will look like your car with a new paint job! Although a new paint job goes a long way towards making your vehicle look great, nothing we can do will make your car look new again.
Q: Should I wash my car before I bring it in for painting?A: It is not necessary, but we welcome you too! The cleaner your vehicle is, the easier it is to prepare for paint.
Q: Is body repair included in the promotion?A: No! Body repair is a laborious process requiring specialized skills, tools and materials. For this reason, we employ extremely skilled technicians that have dedicated their careers to the art of repairing damage to vehicle bodies. The only way for you to know exactly what this will cost is to come by and let us take a look at it. We offer free estimates, any time during business hours, with or without an appointment.
Q: How long does it take to paint my car?A: 80% of all vehicles we paint are ready in 2-3 business days. You can add a day or two if you have a significant amount of bodywork, need replacement parts or if your vehicle requires extra preparation to repair existing paint damage. It is not uncommon for customers to drop their car off early one day and have it back by the end of the next business day!